Frequently Asked Questions
What does my child need to bring on the day?
Food & Water
- Packed lunch and snacks. We take breaks halfway through the morning and afternoon sessions. We do not have microwave facilities on-site.
- Water Bottle. Please no fizzy drinks.
- We operate a No Nuts policy and we require all grapes to be cut up.
Clothing
- Trainers. Something comfortable to wear and coats, jumpers. Sun cream and hats. All weather dependant.
Where do the Holiday Camps take place?
Our holiday camps take place in our own premises located in central Chiswick, next to Starbucks and just off Chiswick High Road. Our studios are housed over 3 floors, with 2 professional dance studios, with sprung floors and wall to ceiling mirrors.
Main Location
- CTA Performing Arts 2 Belmont Road Chiswick London W4 5UH.
- Reception Tel Number: 020 8742 2861 – our reception is manned from 9am-5.30pm Mon-Fri.
Outdoor Activities Location (subject to weather permitting)
- All outdoor activities take place on Chiswick Back Common (thanks to the support of Hounslow Council) which is a 5 min walk from our main location.
Getting to CTA Performing Arts
- Nearest Tube: Chiswick Park
- Nearest Overground: Gunnersbury
- Parking: Metered parking in adjacent streets and outside. 2 hours free parking in Sainsburys.
Drop Off and Pick Up
- Children are dropped off at our Front Door. Doors will open 5 minutes before our morning session starts.
- Pick up from our Car Park at the back of the building. Please arrive 5 minutes before the camp ends.
Optional Early Drop off & Optional Late Pick Up
- These can be booked on our website when booking the camp and can be booked for individual days.
What happens if I am not picking up/dropping off my child?
- Please inform our reception staff when dropping your child off if there will be someone different picking up your child. Or email the office in advance who will be bringing/dropping off your child.
Do I have to book the whole week?
- If you are booking our Multi-Activity Camps – individual days may be booked. Please note that when you book a week or book during our Early Bird times, then your savings are much greater.
What Breaks do children having during the day?
There are 20 minute breaks halfway through each morning. Please bring healthy snacks for your child to have as well as their packed lunch. And NO NUTS.
Staff DBS Checks and First Aiders
At CTA Performing Arts, the safety of all our students is always our number one priority. All our staff are DBS checked. There is always a minimum of one qualified paediatric first aider on-site. We employ a mixture of qualified teachers, professional theatre performers and CTA Performing Arts students as part of our Student Training programme. The ratio is normally 1:8 staff to children.
Booking Cancellations
Please notify us immediately by phone or email if you need to cancel a booking.
14 Days before the camp commences
If you cancel a Booking more than 2 weeks before the camp commences, we will provide you a full refund.
Within 14 days before the Camp Commences
We will refund you the fees paid – less £15 which covers the booking fee paid to a third party.
24 hours before the camp commences
We cannot refund the fee, but will transfer your booking to a future camp or for any other classes at CTA Performing Arts.